Trust & Safety
Your safety is our top priority. Learn how we protect our community and keep LetsWork a trusted platform.
How We Protect You
Built-in safety at every step
Secure Payments
All payments are processed through Stripe with enterprise-grade encryption. Funds are held in escrow until work is approved, protecting both clients and freelancers.
- Escrow-protected transactions
- PCI DSS compliant payment processing
- Funds released only on client approval
Verified Profiles
We encourage profile completion and verified reviews to help you make informed decisions about who you work with.
- Email verification required
- Review system tied to completed contracts
- Profile completion scoring
Platform Moderation
Our team actively monitors the platform to detect and remove bad actors, spam, and fraudulent activity.
- Proactive content moderation
- Automated fraud detection
- 24/7 monitoring for suspicious activity
Safe Communication
All messaging happens on-platform so conversations are documented. This protects both parties in case of disputes.
- On-platform messaging only
- Conversation history preserved
- Report inappropriate messages
Report an Issue
If you encounter any of the following, please report it immediately. Our team reviews all reports within 24 hours.
- Fraudulent job postings or fake profiles
- Harassment, threats, or abusive language
- Requests to pay or communicate off-platform
- Spam or misleading content
- Intellectual property violations
- Any behavior that violates our Terms of Service
Stay Safe on LetsWork
Never share login credentials
LetsWork will never ask for your password via email or chat.
Keep payments on-platform
Off-platform payments aren't protected by our escrow system.
Review profiles carefully
Check reviews, portfolio, and profile completion before hiring.
Document everything
Use on-platform messaging for important project discussions.